Kalyana

Trade Portal

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Trade FAQ

Accounts

If you would like a trade account, please contact us and will set you up as a trade customer.

As well as a wholesale discount, this platform gives you the ability to communicate with us as a trade customer, review your quotations, place orders, and pay and download invoices.

Lead times

Where orders are fulfilled from stock they will be dispatched within 1-2 business days. Larger orders will be made-to-order and the lead time will be 1-2 weeks.

Note that orders of soap will need 3-4 weeks to cure before being ready for use.

We will communicate the lead time to you at the point of quotation.

Payment terms

Usually we take immediate payment by credit card or bank transfer - all easy, through this site. For established accounts, we may offer up to 30 days payment terms.

Wholesale discounts

A wholesale discount of 50% of RRP is automatically applied at order confirmation if order quantity is greater than the MOQ. If your quantity is below the MOQ, you will just be offered the RRP.

Further volume discounts are available above wholesale prices as detailed on each product page.

Minimum order quantities

Generally speaking, the MOQ is 10 pieces for any product with RRP below £10 and 5 pieces for products with RRP above £10. All products will have their MOQ listed on their product page.

Shipping is available by Royal Mail Signed For. If you have another preferred shipping option or wish to collect locally, please contact us.

International delivery is also available.

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